About Flood And Fire Response, LLC

Trained and Certified

Our Story

Our Philosophy

Our Vision

Our vision is to be recognized as the best in class provider of remediation, mitigation, restoration and cleaning service provider in the Mid-Atlantic region.

Our Mission

Our mission is to offer our customers the best value for money by providing the highest quality of remediation, mitigation, restoration, and cleaning services in the most efficient and cost effective manner.

Code of Ethics

Our code of Ethics guides the actions of our employees to provide service that is consistent with our values. We promise to:


  • Serve with integrity and fairness
  • Be honest and respectful
  • Act with responsibility
  • Protect our environment
  • Abide by all local, state and federal laws
  • Help community

We are confident that we will succeed in our aspiration to be the best restoration company in the markets we serve by:


  • Having a comprehensive understanding of the restoration business environment
  • Through continued improvement and implementation of new efficiencies
  • Implementing responsible marketing strategies
  • Creating an environment of trust and respect with customers, insurance companies, and vendors
  • Instituting a rewarding and satisfying career opportunity for our employees
  • Thorough continual training of all employees
  • Adopting the latest technological developments in the restoration and cleaning industry
  • Implementing top level quality control and quality assurance programs
  • Embracing a service mindedness philosophy that is second to none.

Meet the Flood and Fire Response Team

Trained, Certified, and Experts in Customer Service

We are proud of our management team that includes people with diverse backgrounds and experiences, to ensure we stay true to our commitments to our community.

Tom – President and CEO

Tom holds a degree in Engineering and MBA in General Management. He is a consultant with over 25 years of experience of building successful businesses in retail and manufacturing industry. Tom has worked with people from over 52 countries providing management expertise. As the President and CEO, Tom’s guides the company’s direction and offers business expertise.

Mike – Sales Director

Mike holds a graduate degree in economics. He has served as sales director for major national retail chain as well as owned his own whole sale business. As the Sales Director, Mike’s role is to make sure we adopt optimal communication strategies across all marketing platforms.

Ajith – Operations Director

Ajith is an engineer with over 25 years of experience in business processes. He has provided his expertise to large multinational corporations like Coke Cola, Honeywell etc. to improve their business processes through use of IT. As the Operation’s Director, Ajith will ensure we are always providing our service in the most efficient way so we can keep our costs minimal while offering top quality service.

Ayla – Accounts and Admin Manager

Ayla is an experienced accountant. As the Accounts and Administration Manager, Ayla takes care of money matters and HR functions of the company.